Harpers UK Drives Accident Management Efficiency with AudaEnterprise Harpers UK, the Gloucester-based motor engineering assessing company, is the latest industry player to announce that it is implementing Audatex' new estimating and claims fulfilment solution as part of its drive to accelerate claims processes. In making the announcement, Harpers UK advised that AudaEnterprise is now its core estimating platform and will be used for the majority of damage assessment work. "We already operate a highly-advanced, web-based claims handling system in our call centre and deploy wireless technology among our field-based engineering team. AudaEnterprise closes the loop, giving us one of the fastest, most transparent claims management solutions in use today," explained Max Murray, general manager, Harpers UK. AudaEnterprise is a centralised system operating over a Wide Area Network (WAN), enabling efficient sharing of data among Harpers UK's claims handlers and its nationwide team of staff engineers. Audatex has worked closely with Harpers UK to configure the system to provide appropriate security access and to deploy a series of measurable, manageable workflow processes throughout the organisation. AudaEnterprise is compatible with Audatex' AudaWorkstation system used by the vast majority of the 250 bodyshops in the Harpers UK repair network, ensuring that all parties benefit from faster work instruction, inspection and estimate approval processes. "Harpers UK retains in excess of 90% of repair work in our approved bodyshop network. We have a very strong record for the speed with which we process claims, our management of repair costs, and the service we offer to customers. AudaEnterprise will help us achieve even greater efficiency and transparency throughout our business and among our business partners," said Murray. Paul Tucker, managing director, Audatex UK said: "AudaEnterprise ideally complements Harpers UK's flexible, dynamic approach to doing business and we are delighted to be working closely with the team on this important project. Efficient communications and consistent process standards are key requirements for Harpers UK - areas in which we at Audatex specialise - and we can see many joint opportunities in the months ahead."